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Returns & Exchanges
We want you to love your curls, which is why we offer a 30-day return policy on all Natural Hair Products. If a formula isn't the right fit for your unique hair texture, we are here to help make it right.
1
Initiate Your Return
Visit our online portal and enter your order number and email address to start the process.
2
Pack Your Products
Securely place the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaks.
3
Print and Attach Label
Download your prepaid shipping label from your email and affix it to the outside of your return package.
4
Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing